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Delivery & Shipping Costs

Orders of See You At One are dispatched every Monday, Wednesday and Friday by 5pm SGT and are shipped with Singapore Post, locally and internationally. All orders are can be tracked on the Singapore Post website. Current costs are as follows:

Singapore

Registered Mail

2 working days

SGD 5 flat

Rest of the world

Registered Mail

4-12 working days

SGD 20 flat

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

Return & Exchange Policy

You are entitled to return or exchange goods ordered from See You At One within 14 days of receiving the goods.

Our team must approve your request before you can ship your purchase back to us. To do so, p
lease send us an e-mail with your full name, address, item description, and reason for return.

Items must be returned to us in perfect condition. Please note that all price tags, labels, stickers must also remain intact—otherwise, we will not process it.

 

You may ship the return with your carrier of choice but please also note that we will not bear the return shipping cost. We recommend you to get a tracking number in case of theft, loss, or damage during delivering the return to us.

Items cannot be returned and exchanged again once a request has been made.

 

Refund

Your refund will be credited back to whatever payment method you selected via Paypal. Please note that the refund will be issued within 14 days after the return has been received, only if an email was sent to us prior and has been approved by our team. 

Exchange

If you would like to make any exchange that differs from your original purchase, we will not bear the difference if the price of the new item is lower than your initial purchase.
 

Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

Quality control

We will accept returns and exchanges if the item is faulty, or does not meet the item description or order. We have all rights to make the final decision for all returns and exchanges.